Mediation is a process wherein a neutral person assists the parties to a dispute in achieving an agreed-upon resolution. The goal of mediation is to assist parties in reaching a workable agreement. Mediators use various techniques to assist the parties in reaching a settlement that is feasible for both parties. You may meet jointly with the mediator or in a separate session (called a caucus). Mediation does not produce a “decision” by the mediator. Only the parties to a mediation can agree to settle their dispute and decide on the best terms for settlement.